M'sirve Travel · M'sirve Pro LLC
Privacy Notice
Last updated: October 15, 2026
This notice explains how information is processed when you use M'sirve Travel, a technology platform and metasearch engine whose parent company is M'sirve Pro LLC. It applies to our services; external providers and independent agencies have their own privacy notices.
1. Controller and Scope
M'sirve Pro LLC is responsible for the processing within its purview in operating M'sirve Travel. Airlines, hotels, booking platforms, social networks, and agencies such as Aventura Travel are responsible for the data they receive for their own services.
We do not issue tickets or directly collect payment for flight or hotel bookings. You do not need to provide card details on our site to compare offers or generate an itinerary.
2. Information Processed
When you use the search tools or planner, the destinations, origin, dates, number of travelers, budget, and preferences you enter may be processed. If you contact an agency through WhatsApp, it receives the message you send and the information you voluntarily share, in accordance with its own practices.
The operation of the site and its external tools may involve processing technical information, such as IP address, browser, device, pages visited, and interactions. The site also uses browser local storage for certain features and guide click metrics.
When authorized agent access is used, the information necessary to manage and secure that access is processed. Avoid submitting sensitive data, identification numbers, or financial information in search fields or AI requests.
3. Purposes and Legal Basis for Processing
Information is used to perform requested functions, generate proposed itineraries, facilitate communication with agencies, maintain site security, resolve issues, and measure visits and interactions related to our publications and affiliate links.
Depending on applicable law, processing is based on fulfilling your request, legal obligations, legitimate operational and security interests where applicable, or your consent where required. This notice does not replace consent mechanisms required by law.
4. AI-Powered Planner
To generate an itinerary, the data you enter may be transmitted to the AI technology services used by the platform. Enter only the information necessary to plan your trip; do not include other people's personal data without authorization.
Responses are automated and may be inaccurate. The planner does not confirm bookings or replace professional advice. Processing carried out by technology providers is subject to the terms applicable to those services.
5. Cookies, Local Storage, and Meta Pixel
The site incorporates Meta Pixel to measure visits and interactions originating from social networks and certain contact actions. This service may use cookies or identifiers and transmit technical and browsing information to Meta, which processes it in accordance with its policies and your account settings.
Search and affiliate tools, including Travelpayouts and linked providers, may use attribution identifiers and their own technologies. Their policies apply when you interact with those services.
You can manage cookies and local storage through your browser and review your advertising preferences on Meta. Blocking certain technologies may affect some features. Where the law requires prior consent or permits objections to processing, those rights must be respected; merely publishing this notice does not constitute obtaining consent.
6. Recipients and External Services
Information necessary to operate the site may be processed by hosting, infrastructure, security, and artificial intelligence providers. Measurement and affiliate tools may receive information about visits and interactions in accordance with how they operate and applicable law.
Following a booking link or sending a message through WhatsApp involves interacting with a third party. Review its notice before providing data. Information may also be disclosed where legally required or necessary to protect rights and safety, within legal limits.
7. Retention, Security, and Transfers
Information must be retained only for as long as necessary for the purpose for which it was processed, to comply with legal obligations, or to resolve issues. Locally stored information can be deleted through your browser; third parties apply their own retention periods.
Proportionate measures must be applied to protect information, although no system can guarantee absolute security. Providers may process data in countries other than your own; where applicable, these transfers must comply with the safeguards required by applicable regulations.
8. Your Rights and Requests
Depending on your place of residence and applicable law, you may have rights to access, correct, delete, or port your data, restrict or object to processing, and withdraw your consent. You may also have rights concerning targeted advertising or disclosures of data that applicable regulations consider a sale or sharing.
To exercise these rights, use the advisory contact channels published on the site and expressly indicate that your request is a privacy request addressed to M'sirve Pro LLC. Describe your request without initially sending sensitive documents. Limited information may be requested to verify your identity; a response will be provided within the applicable statutory time limits. Requests concerning data held by an agency or provider must also be directed to that controller.
9. Minors
The site is not directed to children under 13. Minors who use travel information must do so under adult supervision and in compliance with the age and authorization requirements in their jurisdiction. If you believe that a minor has improperly provided data, report it through the published channels to request review and deletion where appropriate.
10. Updates
We may update this notice when our features, providers, or legal requirements change. The date at the beginning identifies the published version. Changes requiring additional notice or consent will be handled in accordance with applicable law.
